330i Privacy Policy — Malaysian User Data Protection
This Privacy Policy describes how 330i collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy in accordance with applicable data protection laws.
Last Updated: 1 January 2026
What information do we collect from you?
When you register a 330i account, we collect your full name, date of birth, email address, phone number, and identity information required for account verification. This information is used to verify your identity and ensure the security of your account.
We automatically collect technical data including device type, operating system, browser version, IP address, and general location data. This information helps us optimise the platform experience for Malaysia users across a wide range of devices and networks.
To process deposits and withdrawals in MYR, we retain transaction records and the payment methods used — including bank or eWallet names. We do not store full card numbers or eWallet passwords in our systems.
We record in-platform activity such as games played, bets placed, session duration, pages visited, and settings preferences. This data is used to improve the user experience and detect any unusual activity.
Any communications you send to the 330i support team — including live chat or email enquiries — are retained for reference and service improvement purposes. These records also help us resolve disputes should the need arise.
The 330i platform uses cookies and similar tracking technologies to maintain login sessions, save user preferences, and analyse usage patterns. Further details on cookies are covered in the dedicated section below.
How is your information used?
330i uses the information collected solely for purposes related to delivering platform services and enhancing the user experience. We do not sell or rent your personal data to third parties for marketing purposes.
Your information is used for the following purposes:
- Verifying identity and processing new account registrations.
- Processing deposits and withdrawals in MYR securely.
- Detecting and preventing fraud, money laundering, and unauthorised access.
- Providing effective and accurate customer support.
- Sending important notifications regarding your account, transactions, or platform changes.
- Improving products, new features, and the overall 330i platform experience.
- Complying with applicable legal and regulatory requirements in Malaysia.
How do we use cookies and tracking technologies?
Cookies are small text files stored on your device when you visit the 330i platform. They help us recognise returning visitors, maintain login sessions, and deliver a more relevant experience.
We use three main types of cookies:
- Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled as they are critical to platform operations.
- Analytics Cookies: We collect aggregated data on how users interact with the platform — including the most visited pages, time spent, and navigation paths. This data is used anonymously to improve the platform.
- Preference Cookies: Saves user preferences such as display language and personal settings. Allows the platform to remember your preferences across sessions.
You can manage your cookie settings through your browser. However, disabling certain cookies may affect core functionality on the 330i platform.
- Access your browser's privacy settings to manage cookies.
- Use private browsing mode for a session without cookie storage.
- Clear existing cookies at any time through your browser settings.
- Contact 330i support if you need assistance with your privacy settings.
Data Security & Third-Party Sharing
330i applies industry-standard encryption to protect user data in transit and at rest. Access to personal data is restricted to authorised staff who require it to carry out their duties.
We also conduct regular security audits and employ two-factor authentication to protect internal admin accounts. Our data servers are secured with multiple layers of physical and digital protection.
330i does not sell personal user data. We may share necessary information with selected third parties in limited circumstances:
- Payment service providers used to process MYR transactions.
- Technical service providers that support platform operations (subject to strict confidentiality agreements).
- Relevant authorities when required under Malaysian law.
- In cases involving the investigation of fraud or illegal activity related to your account.
What are your rights as a 330i user?
As a 330i platform user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected]:
You may request a copy of the personal data we hold about you at any time.
If the information we hold is inaccurate or out of date, you have the right to request a correction.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You have the right to object to the processing of your data for certain purposes, including direct marketing where applicable.
Policy changes and how to contact us
Changes to This Privacy Policy
330i reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform developments. Any material changes will be communicated via in-account notifications or your registered email.
The date of the most recent update will always be displayed at the top of this page. Continued use of the 330i platform after any changes are published constitutes your acceptance of the latest version of this Privacy Policy.
Contact Us
If you have any questions, concerns, or wish to exercise your privacy rights regarding data held by 330i, please reach out to our support team:
- Email: [email protected]
- Support is available 24 hours a day, 7 days a week in Bahasa Melayu.
- We will respond to privacy-related enquiries within a reasonable timeframe.
For more information on how we manage the platform and your account, refer to the relevant policy documents:
Terms & Conditions Responsible Gaming FAQYour privacy is protected — start your 330i experience today
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